Case studies

Case study 1

Client: A real estate company in Mumbai

Problem: The client struggled with disorganized customer data, leading to missed follow-ups and lost sales.

Solution: We implemented Zoho CRM with custom modules to manage leads, automate follow-ups, and track sales performance.

Result:

35% increase in lead conversion within 3 months.

Sales team saved 15+ hours per week on manual tasks.

Case Study 2

Client: A boutique hotel in Pune

Problem: The client’s outdated website was slow, non-responsive, and lacked online booking functionality.

Solution: We developed a fast, mobile-friendly website with integrated booking features and an appealing design.

Result:

200% increase in direct bookings within 6 months.

Improved user experience on all devices.

Case Study 3

Client: A growing e-commerce business

Problem: Customer service tickets were piling up, and the support team couldn’t respond quickly.

Solution: We set up Zoho Desk with automation for ticket categorization and prioritization, reducing response times.

Result:

First response time reduced by 50%.

Customer satisfaction scores improved by 40%.

Case Study 4

Client: A manufacturing company in Thane

Problem: Manual accounting processes caused delays in invoicing and reporting.

Solution: We implemented Zoho Books with automation for invoicing, expense tracking, and financial reporting.

Result:

Reduced invoicing time by 70%.

Real-time financial reports improved decision-making.